Dynasty consultants have pursued several initiatives with The Boeing Company related to intelligent diagnostic tools. These initiatives have involved the use of Artificial Intelligence technology, and especially the use of Bayesian Belief Networks, in the creation of diagnostic software and automated decision aids.

The Mechanic’s Compass pilot project involved creating an intelligent diagnostic tool to assist aircraft mechanics with unscheduled maintenance and quickly return the airplane to service during normal operations. It provides troubleshooting direction to quickly solve airplane faults that may be multiple, intermittent, repeating, or cross system in nature. Hosted on a stand-alone, hand-held device that does not require wireless capability (for safety reasons), the tool combines algorithms for fault isolation, reliability and maintainability models, and failure diagnostic experience to reduce the cost of troubleshooting problems and authorizing or deferring repair or replacement of parts on Boeing‑manufactured aircraft.

Another Boeing initiative involves an expert decision aid that operates by combining expert reasoning and natural language understanding to help analysts model the real world and to provide background and justification for the decision-making process. In addition, Dynasty has investigated applying fault isolation and modeling techniques at Boeing Repair Operations Centers to create a diagnostic tool to help the call center agents resolve a problem or create a repair ticket for dispatch. It would assist call center agents in handling trouble tickets more efficiently and cost effectively by combining in-service reliability and systemic knowledge into the models.