Kallideas is specialized in designing, developing, and maintaining solutions for automation of communication for customers in the telecommunications, healthcare, finance, and retail fields. Kallideas is focused on integrating state of the art technologies to manage data and knowledge. Their solutions apply ASR (Automatic Speech Recognition), AI (Artificial Intelligence), simulation of human interaction in management solutions & design, and knowledge-management techniques.

Dynasty’s has been selected to provide Intelligent Frameworks and other intelligent application development tools to complement Kallideas' AI capabilities. By using Intelligent Frameworks, Kallideas can provide the scalability and availability needed to convert information to knowledge and support intelligent customer service. Applications are being built with a flexible software delivery mechanism that can deliver "software as a service" under a new intelligent web services application delivery model.