|
The Call Center solution provides automatic multi-target support along with easy
implementation of scalable applications, including Internet and
Intranet-based applications.
The application is
future-proofed, its specifications independent of the
target hardware, operating system, GUI, middleware,
transaction processor, and database software on which
the solution is to be run. Standalone and multi-user
editions of the soution are available to meet the needs
of different call volumes at a call center.
|
